These terms set out the agreement for online trading between Lentedal Vineyard Estate (ABN 28 931 530 936) (“Lentedal Wine”) and the user of this website (“You/Your”). Please read them carefully before proceeding with entering the Website. You must accept these terms and conditions to access this Website any further.

This Website is owned and operated by Lentedal Vineyard Estate.

Legal Requirements

You must be 18 years of age or older, to order or receive alcoholic beverages from Lentedal Vineyard Estate.  Wines purchased from this website are not for resale, and are for personal consumption only.

Payment

We accept payment by credit card or PayPal. We accept Visa, MasterCard and AMEX.

Minimum Purchase

There is a minimum purchase of six bottles and wines must be purchased in multiples of six.

Wine – a delicate commodity

Wine is a perishable commodity and doesn’t like extreme temperatures which may adversely affect the condition of your wine during shipment. Lentedal Vineyard Estate is not responsible for, and will not replace wine that is damaged by extreme weather conditions during shipment.

Postage

Our wines are delivered by Australia Post in specially designed 6 pack wine cartons which lowers the risk of damage. Signature is required upon delivery.

Shipping within Western Australia is $10 flat rate per 6-pack and $20 for the rest of Australia.

Orders will be delivered within 3-5 business days.

International postage is not currently available.

Order Changes & Cancellation

We are happy to modify or cancel orders prior to shipping. A full refund will be issued for cancellations. Please phone 0419 777 521 to arrange.

Returns

We’re sorry if the order you received is not in perfect condition – as we want our customers to enjoy every last sip.

We will happily replace or refund any bottle of wine that is damaged or flawed. We ask that you return the unfinished portion of the original bottle for replacement. By law, we cannot accept returns of alcoholic beverages unless the product is corked, or flawed.

We will not accept return of wine that was damaged due to adverse weather conditions during shipment or wine that is ordered in error. Please email info@lentedalwine.com.au to organise your return.

Upon receiving the wine, it will be judged and if it’s found that the original shipment was damaged or flawed a full refund or replacement will be organised.

Security

This Website is protected by SSL (Secure Socket Layer) encryption. SSL is a security device that ensures that any data, which you enter into a secure area of the site, is encrypted during transmission over the Internet. SSL utilises data encryption to create a secure environment for you to conduct your online transactions. In order for SSL to be effective, you must be using an SSL compliant browser.

Intellectual Property

Lentedal Vineyard Estate owns the intellectual property in wine, brands and images.

Lentedal Vineyard Estate prohibits the use of its brand and images for any purpose without prior written permission from Lentedal Vineyard Estate.